.shop-chat {
  color: var(--ink, CanvasText);
  background: var(--soft, Canvas);
  padding: 1rem;
  border-radius: var(--radius, 12px);
  margin-block: 2rem;
  scroll-margin-block-start: 1rem;
}

.shop-chat h2,
.shop-chat-intro p {
  margin-block: 0 0.65rem;
}

.shop-chat button,
.shop-chat textarea {
  font: inherit;
}

.shop-chat-button,
.shop-chat-secondary {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-height: 44px;
  min-width: 44px;
  padding: 0.5rem 0.8rem;
  border: 1px solid currentColor;
  border-radius: var(--radius, 10px);
  color: var(--ink, CanvasText);
  background: var(--paper, Canvas);
  cursor: pointer;
  text-align: start;
}

.shop-chat-button {
  color: var(--on-accent, Canvas);
  background: var(--accent, CanvasText);
  border-color: var(--accent, CanvasText);
}

.shop-chat :is(a, button, textarea):focus-visible,
.chat-admin :is(a, button, textarea, select):focus-visible {
  outline: 3px solid var(--focus, Highlight);
  outline-offset: 3px;
}

.shop-chat button:hover {
  text-decoration: underline;
}

.shop-chat button[aria-disabled="true"] {
  cursor: wait;
}

.shop-chat [hidden] {
  display: none;
}

.shop-chat-panel {
  margin-block-start: 1rem;
}

.shop-chat-messages,
.chat-inbox {
  list-style: none;
  padding: 0;
  margin: 0 0 1rem;
  display: grid;
  gap: 0.8rem;
}

.shop-chat-message,
.chat-inbox li {
  min-width: 0;
  overflow-wrap: anywhere;
  padding: 0.75rem 1rem;
  border: 1px solid var(--line, GrayText);
  border-radius: var(--radius, 12px);
  background: var(--paper, Canvas);
}

.shop-chat-message p {
  white-space: pre-wrap;
}

.shop-chat-message p,
.chat-inbox p {
  margin-block: 0.4rem 0;
}

.shop-chat-message-meta,
.shop-chat-actions {
  display: flex;
  flex-wrap: wrap;
  align-items: baseline;
  gap: 0.5rem 0.8rem;
}

.shop-chat-message-meta time,
.shop-chat-hint,
.chat-delivery {
  color: var(--muted, CanvasText);
  font-size: 0.875em;
}

.shop-chat-form,
.chat-status-form {
  display: grid;
  justify-items: start;
  gap: 0.6rem;
  min-width: 0;
}

.shop-chat-form textarea {
  box-sizing: border-box;
  min-height: 44px;
  min-width: 0;
  width: 100%;
  border: 1px solid var(--muted, CanvasText);
  border-radius: var(--radius, 12px);
  padding: 0.65rem;
  color: var(--ink, CanvasText);
  background: var(--paper, Canvas);
  resize: vertical;
}

.shop-chat-form p {
  margin-block: 0;
}

.shop-chat-state {
  min-height: 1.5em;
}

.shop-chat-sr {
  position: absolute;
  width: 1px;
  height: 1px;
  padding: 0;
  overflow: hidden;
  clip-path: inset(50%);
  white-space: nowrap;
}

.chat-admin {
  overflow-wrap: anywhere;
}

.staff-inbox > li {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(min(100%, 17rem), 1fr));
  align-items: center;
  gap: .65rem 1.25rem;
  border-color: var(--divider);
}
.staff-inbox a {
  display: inline-block;
  min-block-size: 44px;
  align-content: center;
  font-weight: 650;
  font-variant-numeric: tabular-nums;
}
.staff-inbox p { margin-block: 0; }
.staff-thread { max-inline-size: 52rem; }
.staff-thread-tools {
  display: grid;
  justify-items: start;
  gap: .6rem;
  margin-block: 1rem 1.5rem;
  padding: 1rem;
  border: 1px solid var(--divider);
  border-radius: var(--radius);
  background: var(--paper);
}
.staff-thread-tools .chat-status-form {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
}
.staff-thread .shop-chat-messages { margin-block-start: .5rem; }
.staff-thread .shop-chat-message[data-author="staff"] { background: var(--soft); }
.staff-thread .chat-reply {
  border-block-start: 1px solid var(--divider);
  padding-block-start: 1rem;
}
.staff-thread .chat-reply label { font-weight: 650; }
.staff-access-form {
  grid-template-columns: minmax(0, 1fr);
  margin-block-start: .7rem;
}
.staff-access-form input:not([type="checkbox"]):not([type="hidden"]) {
  inline-size: min(100%, 18rem);
  min-inline-size: 0;
}

@media (max-width: 24rem) {
  .staff-thread-tools, .staff-thread .chat-inbox > li {
    padding-inline: clamp(.6rem, 3vw, 1rem);
  }
}

.chat-admin :is(button, select) {
  min-height: 44px;
}

.chat-admin .shop-chat-actions a {
  display: inline-flex;
  min-height: 44px;
  align-items: center;
}

.chat-reply,
.chat-delivery {
  margin-block-start: 1rem;
}

@media (min-width: 48rem) {
  .shop-chat {
    padding: 2rem;
  }
}